T&Cs / Info
SHIPPING + DELIVERY
- I try my best to dispatch all orders within 1 week of purchase however this can be longer during busy periods such as Christmas, collection launches and when I am hiding from the world (rare but happens).
- I am always happy to refund an order if you are unhappy with the waiting time.
- I try to check all emails at least once per week, if you have not had a reply please send a follow up email.
- If orders are late I always try to throw in some free items as thank you.
- All orders come with free stickers if I have some.
PRODUCT
- If you are unhappy with a product due to a manufacturing flaw such as marked or mis-printed items or factory defects such as faulty stitching and finishing then please let me know as soon as possible after receiving your order. You can send pictures and I will refund or replace the order when it is returned.
- If you purchased something from a store we sell to and it is faulty, please return this to the store and I will be able to organise a replacement or refund through them.
- If you have any queries on product regarding sizing, fit or fabric please feel free to email me and I will do my best to get back to you asap.
STORES
- I work with the best humans who carry LIU in their stores across the world, you can find these on our stockists page so please support your local if they carry our stuff. If you would like LIU to be sold in an independent store near you then please feel free to message us and we will reach out to them.
In 2020 we pledged 25% of profits on future collections to be donated to organisations that are fighting the good fight on the frontlines of injustice. This year we have donated to Race Equality Foundation which you can find out more about here > https://raceequalityfoundation.org.uk/community/
TOTAL DONATED TO DATE: £5067.37